• Resources for Parents and Guardians

    This page provides resources to help parents navigate difficult conversations and life events with their children. In addition to RCPS counselors, who are always available to our families, these external resources provide additional support. 

    Families needing help with a question or concern in the school system should contact their school or the Constituent Services Office.

    Not finding what you're looking for on this page? Additional resources for parents are available here.


    Supporting Students Affected by Violence in Israel and Gaza

    The National Association of School Psychologists has resources and tips for families and educators to support students affected by the conflict in Israel and Gaza. 

    The National Center for School Crisis and Bereavement has also shared guidance for families and caregivers for talking with children and teens about the Israel-Gaza War.


    When the News Causes Uncertainty

    From time to time, events in the news can cause us to feel uneasy and uncertain. This includes our students. They need to be able to express themselves. Below are resources to help parents and guardians have conversations about difficult events. Our counselors are also always here if you need additional support.

    National Association of School Psychologists     NPR: What to say to children when the news is scary     Sesame Street Family Resources: Grief     Explaining the News to Our Kids


    Monitoring Social Media and Setting Up Parental Controls

    It is important for families to be aware of what your students are watching and seeing on online and on social media. Below is a resources to help parents and guardians navigate these conversations and the technical aspect of monitoring online usage.

    Guide to Online Parental Controls


    Bereavement Reactions of Children & Young People by Age Group

    Key points to remember about bereavement reactions in children and young people:

    • how any child or young person grieves when someone they love has died will depend on many things
    • babies, children and teenagers tend to grieve in bursts, and at other times will look for reassurance and comfort in their normal routines and activities
    • bereaved children and teenagers will need ongoing attention, reassurance and support - it is not unusual for grief to resurface later on, even well after the death

     

Grief FAQs

  • How does a child or young person grieve?

  • How do babies and toddlers grieve?

  • How do preschoolers grieve?

  • How do primary school children grieve?

  • How do older children (10-12 years) grieve?

  • How do teenagers grieve?

  • What should I do if I'm worried about my grieving child?

  • What do bereaved children and teenagers need?

  • Helping Kids Cope with the Death of Friends and Classmates: How to explain a tragic death of a classmate to their peers and friends


  • Mental Health Support

    Several resources are available to support students and families who need support related to depression, anxiety, stress, and other mental health concerns.

    Roanoke City Public Schools' partnership with Hazel Health allows students to meet with a licensed therapist virtually. Services are available at school and at home and are at no cost to families. Request a therapy appointment for your student by calling Hazel Health at 1-800-76-HAZEL (42935), or visit my.hazel.co/rcps.

    Immediate support is also available by calling:

    • Carilion CONNECT at (540) 981-8181
    • Blue Ridge Behavioral Healthcare:
      • For 24-Hour Crisis Services, please call (540) 981-9351
      • For initial visits, please call (540) 343-3007
      • Parents/guardians who need support may also call the Parent Support Line 24/7 at 1-800-632-8188
    • Intercept CrisisOne is available from 8 a.m. to 8 p.m. at (540) 315-6659

    Family Safety Pledge & Free Gun Locks

    RCPS makes the Family Safety Pledge available to all families. The pledge emphasizes the importance of securely storing firearms and medication to reduce the likelihood that any student has access to firearms or prescription drugs.

    Free gun locks, education, and resources are also available through the City of Roanoke's "Lock in Safety. Unlock Hope" initiative. Roanoke City residents may pick up free gun locks at the Roanoke Police Department, Department of Social Services, Fishburn Recreation Center, and all branches of Roanoke Public Libraries. More information is available on the City of Roanoke's website.


    Addiction Resources

    In Virginia, drug overdoses are the leading cause of unnatural death and have been since 2013. Opioids — and most recently, specifically fentanyl — are the driving force behind the large increases. In 2021, fentanyl contributed to 76.4% of all Virginia overdose deaths. Awareness and education are two of the best defenses against opioid misuse and overdose. Resources for parents/guardians to learn about addiction and how to best support their students in making good choices are available on RCPS' Student Health webpage.


    Bullying

    Roanoke City Public Schools takes bullying seriously, and we want to make sure every child feels safe at school. Bullying is defined as any aggressive and unwanted behavior that is intended to harm, intimidate, or humiliate the victim; involves a real or perceived power imbalance between the aggressor or aggressors and victim; and is repeated over time or caused severe emotional trauma 

    The RCPS Bullying Hotline is available for anyone who experiences or observes bullying that is school related. Call (540) 853-1700 to report bullying. You can remain anonymous. 

    SpeakUp for Safety, RCPS' 24/7 safety tipline, is also available for students, parents, and the community to report any concerns about a student's well-being or school safety, including bullying, students in crisis, threats of violence, and other urgent situations. Call or text (540) 200-1999 to report your concern, or click here to email your concern.

    SpeakUp for Safety does not replace 911. We also encourage you to call or text the Suicide and Crisis Lifeline at 988 if you or someone you know is struggling and needs to talk.

    For more information and resources, visit the Virginia Department of Education's Bullying Prevention webpage.